SWIM RED HANDED LTD("we") is the data controller for personal data collected through this website. We are committed to protecting your privacy in accordance with the UK GDPR and the Data Protection Act 2018.
1. Data we collect
- Contact details you provide (name, email, company, phone).
- Order and transaction details (services purchased, amount, currency).
- Technical data such as IP address and browser type.
Card payment details are collected and processed directly by our payment provider, Revolut. We never receive or store full card numbers.
2. How we use your data
- To process orders and deliver the services you purchase.
- To issue invoices and provide customer support.
- To comply with legal and accounting obligations.
- To improve our website and services.
3. Legal bases
We process data to perform our contract with you, to comply with legal obligations, and where we have a legitimate interest in operating and improving our business.
4. Sharing
We share data with service providers who help us operate, including our payment processor (Revolut) and hosting/email providers. We do not sell your personal data.
5. Retention
We keep personal data only as long as necessary for the purposes above and to meet legal and accounting requirements.
6. Your rights
You have the right to access, correct, delete or restrict processing of your personal data, and to object to processing or request portability. To exercise these rights, contact us at hello@swimredhanded.com. You may also complain to the UK Information Commissioner's Office (ICO).
7. Contact
SWIM RED HANDED LTD, 126 Gladstone Road, London, England, SW19 1QW. Email: hello@swimredhanded.com.